Frequently Asked Questions

Orders

You can track your package by clicking here.

Just enter the coupon code at the input box at the checkout page, the discount will auto-apply on your order. Please make sure of the coupon using dates. If it expires, your coupon code won't work.

Can I edit or cancel my order?

If you need to make any adjustments or cancel your order for any reason, we're here to help! Reach out to us through our contact form, and our team will be happy to assist you with any changes you need to make.

When will my order be shipped?

Your order will ship out as soon as it’s processed by our warehouse.
Our order processing times are:
2-3 business days depending on product design and item.

Shipping

Do you offer free shipping?

We offer both free and paid shipping.

Do you ship worldwide?

Get your orders fast and affordably! We offer worldwide shipping with two options to choose from: free and paid.

USA:

Premium Shipping - Insurance & Tracking Included > 4-8 business days > $4.95 Shipping Fee
Standard Shipping - Tracking Included > 5-10 business days > Free Shipping

UK:

Premium Shipping - Insurance & Tracking Included > 4-8 business days > $4.95 Shipping Fee
Standard Shipping - Tracking Included > 6-12 business days > Free Shipping

International:

Premium Shipping - Insurance & Tracking Included > 5-10 business days > $4.95 Shipping Fee
Standard Shipping - Tracking Included > 7-14 business days > Free Shipping

Can I change my address?

If your package has not yet been shipped, please contact us or click HERE to edit your correct shipping address as soon as possible.

Do you provide shipping updates?

Yes, we provide shipping updates via email. You will receive notifications when your order is processed, shipped, and out for delivery.

Returns

What is your return policy?

We accept returns within 30 days of delivery.

I received a defective/damaged item, what do I do?

If you receive a damaged or defective item, please contact us immediately at help@talishko.com with details and photos of the issue. We will work to resolve the problem promptly.

Do I have to pay shipping for my return items?

If there is an issue with your order caused by us, we provide free return shipping. However, if the return is due to the customer’s request or error, the customer is responsible for the return shipping cost.

Payments

Is it safe to enter my credit card information on your website?

Yes, our website uses secure encryption technology.

When will my credit card be charged for my order?

Your credit card will be charged immediately upon placing your order. This allows us to swiftly process your payment and commence the fulfillment process without delay. Rest assured, you will only be billed for the total amount of your confirmed order, inclusive of any applicable taxes and shipping charges.

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience convenient and secure. You can pay for your order using major credit cards such as Visa, Mastercard, American Express, Discover, Diners Club, Maestro, UnionPay, Shop Pay, Apple Pay and Google Pay.

Still can’t find what you’re looking for? No worries. We are here to help.

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